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AI product / caregiver app work

AI-forward caregiver experience

Case study

Worked closely with the founder on an AI-assisted caregiver product: shaping the roadmap, redesigning key flows, and translating complex domain needs into something engineering could actually ship. Helped move the product from ideas and demos toward more trustworthy, release-ready UX.

Role
Product & AI UX
Context
Caregiving / health
Focus
Trust & guardrails
ConSoul marketing page with Celeste caregiver app mockup on a phone
AI-assisted flowsProduct specsMobile + API

Mobile product

ConSoul app screen: home and weekly growth prompt
ConSoul app screen: Resources tab with featured articles
ConSoul app screen: Resources search and article list
ConSoul app screen: featured resource cards

Partnered on product direction where “helpful AI” had to stay trustworthy for stressed users: clear states, recovery paths, and human-visible boundaries around what the system can and cannot do.

Created product and technical direction for bringing generative and agentic AI into a native mobile experience, including multi-agent decomposition, scoped prompts, and supervised routing between specialist capabilities.

Worked across product, UX, and implementation so the team could test faster in market without losing sight of production realities.

  • Created a roadmap for integrating generative and agentic AI into the mobile product, with staged delivery rather than a big-bang rebuild.
  • Broke down broad caregiver problems into narrower specialist functions, routed by a lead/supervisor layer to keep outputs more focused and explainable.
  • Helped redesign the experience from v1 to v2 so the product felt clearer, calmer, and more trustworthy for real users.
  • Supported integration between the mobile app and web/API-based AI workflows so ideas could move from prototype to usable product faster.
  • Outcome: faster feedback loops, clearer product direction, and a stronger bridge between founder vision, UX, and what could actually be released.